Job Summary

Reporting to the General Manager, ICT, the Business Application Manager is responsible for developing business application strategies, overseeing the development, implementation, and maintenance of business applications (Enterprise and Operational Technology) and analytics to support the organization’s operational and strategic goals, ensure seamless system integration, enhance user experience, driving the transition toward a data-driven organization.

Job Description

a. Duties and Responsibilities:

1. 1. Oversee the design, development and implementation of business applications to meet organizational needs
   2. Lead business application projects and coordinate cross-functional teams to ensure smooth project execution and stakeholder engagement, ensuring they are delivered on time and within budget.
   3. Promote process improvement and optimization of Enterprise (e.g. ERP, workflow etc.) and Operational (e.g. Plant systems including Supervisory Control and Data Acquisition (SCADA), Distributed Control Systems (DCS), Geographic Information System (GIS) etc.) solutions.
   4. Incorporate web-based applications, mobile solutions, and emerging technologies to promote process efficiency and productivity and customer experience.
   5. Ensure efficient data flow across systems, manage the data strategy, and build a robust data pipeline to enable actionable insights and informed decision-making.
   6. Implement monitoring systems and metrics to evaluate the performance of business applications.
   7. Develop, manage and monitor the business applications budget, ensuring efficient allocation of resources and cost control.
   8. Coordinate continual improvement and compliance with Safety, Quality Management System and Environmental Management System in the Section.
   9. Ensure compliance with industry best practices, statutory and regulatory standards.
   10. Facilitate preparation, monitoring and absorption of budget for the Division
   11. Recommend and or approve procurement processes and professional opinions
   12. Prepare and submit periodic reports in a timely manner
   13. Performance evaluation of employees
   14. Lead, develop and mentor their teams
   15. Ensure adherence to quality, occupational health and safety standards
   16. Preparation and monitoring of procurement plans

b. Person specifications

For appointment to this grade a candidate must have:

1. At least twelve (12) years relevant with at least four (4) years in Management role in a large organization.
2. Master of Science Degree in Computer Science or Information Communication Technology from a recognized institution
3. Bachelor of Science Degree in Computer Science or Information Communication Technology from a recognized institution
4. Strong understanding of business applications (ERP, CRM, etc.), software development life cycle (SDLC), and integration processes.
5. Certifications: Relevant certifications such as ITIL, PMP, or specific application certifications (e.g., SAP) or equivalent.
6. Be a member of a relevant professional body in good standing
7. Meet the requirements of leadership and integrity as prescribed in Chapter 6 of the constitution of Kenya.
8. Leadership Course lasting not less than four (4) weeks from recognized institutions.

Additional Information